Effective Date: September 26, 2025

1. Introduction

OSP LLC (“OSP”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit osp.com, shop.osp.com, or otherwise engage with our services.

2. Information We Collect

a. Personal Information You Provide

Name, job title or role

Company name

Email address

Phone number

Billing & shipping address

Payment credentials (processed securely by third parties)

Communications you send us (inquiries, feedback, support)

b. Automatically Collected Information

IP address, browser type, and device details

Cookies, usage data (pages visited, time on site, clicks)

Referral/source information

3. How We Use Your Information

We use your information to:

Process orders and payments

Ship products and manage returns

Respond to customer service requests

Improve our website and services

Send transactional or marketing communications (you may opt out)

Prevent fraud and ensure site security

Meet legal and compliance obligations

4. Sharing of Information

We may share your information with:

Payment processors and logistics providers

IT, analytics, and hosting service providers

Government or regulatory bodies when legally required

Partners when you explicitly consent

We do not sell or rent your personal data.

5. Cookies & Tracking Technologies

We use cookies and similar tools for functionality, performance, and analytics. You may manage cookie preferences in your browser settings.

6. Security & Data Retention

We implement safeguards to protect your data. While no system is 100% secure, we follow industry standards.

We retain personal data only as long as necessary to fulfill its purpose or comply with legal obligations.

7. Your Rights & Choices

You may request to:

Access or correct your information

Delete your data (where permitted)

Opt out of marketing emails

To do so, contact info@osp.com.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it.

9. Changes to this Policy

We may update this Privacy Policy. The updated version will be posted with a new effective date.

10. Contact

If you have questions or requests, contact: info@osp.com