Effective Date: September 26, 2025

These Terms & Conditions (“Terms”) govern your access to and use of osp.com, shop.osp.com, and any services provided by OSP.com LLC (“OSP”, “we”, “us”, or “our”).

By using our website or purchasing from us, you agree to these Terms and our Privacy Policy.

1. Use of the Site

You agree to use the site for lawful business purposes only.

You must not interfere with the site’s security, servers, or content.

You agree not to impersonate others or misrepresent your identity.

2. Product Listings & Orders

Product descriptions, pricing, and availability are subject to change without notice.

An order confirmation does not signify our acceptance—we may cancel or limit orders at our discretion.

Quotations are valid only as stated.

3. Payment Terms

We accept credit cards and other approved payment methods.

You agree to provide accurate billing information.

Late or failed payments may result in order cancellation.

4. Shipping, Delivery, and Risk

Title and risk of loss transfer upon shipment.

Delivery times are estimates and not guaranteed unless explicitly stated.

You agree to inspect goods upon receipt and report any issues within 5 business days.

5. Returns & Cancellations

Returns require pre-authorization and may be subject to restocking fees.

Custom or special-order items may not be returnable.

Buyer-requested cancellations may incur costs.

6. Warranties & Disclaimers

We pass through manufacturer warranties where available.

Unless explicitly stated, OSP disclaims all implied warranties.

Services will be performed in a professional manner according to industry standards.

7. Limitation of Liability

OSP is not liable for indirect, incidental, or consequential damages.

Our maximum liability is limited to the amount paid for the product or service in question.

8. Intellectual Property

All content on the site is the property of OSP or its licensors.

You may not copy, modify, or distribute our content without permission.

9. Account Access & Security

You are responsible for maintaining the confidentiality of your login credentials.

Notify us immediately of any unauthorized account use.

10. Governing Law

These Terms are governed by the laws of the State of Pennsylvania, USA. All disputes shall be resolved in the courts of California.

11. Modifications

We may update these Terms without notice. Your continued use of the site constitutes acceptance of any changes.

12. Contact

For questions, contact: info@osp.com